Elements and Performance Criteria
- Engage government service recipients with complex needs
- Complex barriers to participation are identified and addressed in accordance with legislation, policy and guidelines
- Goals and opportunities are identified in consultation with government service recipients
- Service recipients are supported to participate as fully as possible
- Individualised plans are negotiated and developed with recipients and progress is monitored and supported
- Collaborative working relationships with specialists are established to assess barriers and capacity to participate
- Liaison/collaboration is facilitated between internal specialists to deliver an integrated service in complex situations
- Develop and maintain working partnerships
- Personal liaison with local providers, service delivery agents or partners is established in accordance with organisational requirements, and personal referrals are made to them in accordance with needs
- Relationships are developed and maintained with external providers who can assist government service recipients increase their level of economic and social participation
- Community partnerships are established and maintained, including the undertaking of ongoing outreach work
- Engage government service recipients with complex needs
- Complex barriers to participation are identified and addressed in accordance with legislation, policy and guidelines.
- Goals and opportunities are identified in consultation with government service recipients.
- Service recipients are supported to participate as fully as possible.
- Individualised plans are negotiated and developed with recipients and progress is monitored and supported.
- Collaborative working relationships with specialists are established to assess barriers and capacity to participate.
- Liaison/collaboration is facilitated between internal specialists to deliver an integrated service in complex situations.
- Develop and maintain working partnerships
- Personal liaison with local providers, service delivery agents or partners is established in accordance with organisational requirements, and personal referrals are made to them in accordance with needs.
- Relationships are developed and maintained with external providers who can assist government service recipients increase their level of economic and social participation.
- Community partnerships are established and maintained, including the undertaking of ongoing outreach work.